New: an AI that talks to your customers on WhatsApp — and hands over to you when it matters

Sell, support and get paid
from one simple screen.

Every enquiry, every WhatsApp chat, every follow-up and every invoice — in one place your whole team can use. An AI answers customers day and night, saves what it learns into your CRM, and passes the chat to a real person the moment they ask. If you can use WhatsApp, you can use XetaX.

Ready in 0 minutes 0 business templates AI on website + WhatsApp No card needed
app.xetax.crm/dashboard
XetaX CRM dashboard
AI answered on WhatsAppLead saved · Budget ₹3,000 · marked Qualified
👋
Customer wants a personRahul accepted the chat · 12s
CaptureLeads from your website, WhatsApp or by hand — nothing gets lost
ConverseAI replies instantly; your team steps in with one click
ClosePipelines, approvals and automations move deals forward
CollectGST invoices sent on WhatsApp, payments tracked to the rupee
Start from a template

Your CRM, ready in 2 minutes

Pick your type of business. XetaX shows you exactly what it will set up — you see everything first, then click once and it's built for you.

app.xetax.crm/forms
Template preview — see fields, pipeline and automations before anything is created
  1. Choose your businessSales, clinic, restaurant, real estate, shop or support — pick a ready-made template.
  2. See the preview firstEvery field, every pipeline step and every automatic message is shown to you before anything is created.
  3. Click "Create" — that's itYour form, pipeline and suggested automations appear instantly. Automations stay off until you review and switch them on — you're always in control.
Everything included

Everything your business needs, explained simply

No jargon. Here's what XetaX actually does for you, in plain words.

🤖New

AI Autopilot on WhatsApp

Send a campaign; when customers reply, your AI answers from your own prices and policies, saves the lead, and suggests the next pipeline step.

🎧New

Live Chat Desk

"Can I talk to a person?" — the request pops up at the bottom-right of your panel. Accept, chat, resolve. From website or WhatsApp.

🧾New

GST invoicing

Proper tax invoices — HSN/SAC, CGST + SGST or IGST, round-off, amount in words, bank details — sent on WhatsApp or email, payments tracked.

🧩

Business templates

Choose your business type and get a ready-to-use CRM — fields, pipeline with stages & statuses, and messages already set up.

💬

WhatsApp built in

Chat with customers, send offers to thousands at once, and reply from a shared team inbox — right where your customers already are.

📇

Contacts with full history

One page per customer — details, the whole WhatsApp chat, every email, AI conversation summaries, and one-click document sending.

AI Assistant in the panel

Just type what you want — "add a new customer", "create a feedback form" — and it's done. Like texting a very fast employee.

🌐

Website chatbot

A smart assistant on your own website that answers 24/7, trained on your documents — and now creates leads and calls your team over.

Automations

New enquiry? A welcome WhatsApp goes out. Stage changed? A personalised document is sent. Set it once, it works forever.

👥

Team & permissions

Add your staff and decide exactly what each person can see and do — down to "only their own customers".

Approvals that stick

Send a record for approval step by step. Once it's finally approved, it's locked — nobody can quietly change it later.

🎥

Video meetings

Start a video call and send the link on WhatsApp. Customers join from their phone — nothing to install. Take notes while you talk.

Real screenshots

See XetaX in action

This is the actual product — click through the screens.

app.xetax.crm
XetaX product screenshot

Your whole business at a glance — enquiries, deals and activity on one dashboard.

New · AI Autopilot

Your campaign goes out. The replies handle themselves.

The same AI agent that answers on your website now answers on your WhatsApp number — and it doesn't just chat, it does the CRM work.

1Customer repliesto your WhatsApp campaign, or messages your website bot
2AI answersfrom your own prices, policies and documents — never invents an offer
3Lead is savedin the form you choose — name, phone, budget, whatever it learns
4Pipeline movesonly the stages you allow — suggested for approval, or automatic
5Summary savedneeds, budget, objections, next step — on the record and the contact
app.xetax.crm/agents · Channels & Pipeline
AI Autopilot settings — WhatsApp, target form, allowed pipeline moves

You stay in charge of what the AI may do

  • You pick the form — every conversation becomes a record where you want it. Existing customers are matched by phone or email, never duplicated.
  • You write the rules — "move to Qualified when they share budget and timeline". The AI can only choose from your list.
  • Suggest or Auto — start with suggestions you approve in one click; switch to automatic when you trust it.
  • Honest by design — no invented prices or discounts, replies in the customer's language, and a hand-off the moment someone wants a human.
  • Fair usage — every AI reply counts against a clear monthly quota; top-ups are a click away. No surprise bills.
app.xetax.crm · Live chat desk
Live Chat Desk — customer requests waiting to be accepted
New · Live Chat Desk

When a customer wants a person, a person is one click away

A small button at the bottom-right of every panel page. It lights up when someone asks for you — on your website or on WhatsApp.

  • Accept and chat — see who's waiting, what they said and the AI's summary so far. Click Accept and you're talking; the first teammate to accept gets it, no double replies.
  • Same number, same window — on WhatsApp your reply goes from your business number; website visitors see "connecting you to a person…" and then you.
  • Hand it back or close it — return the chat to the AI, assign it to a colleague, or resolve it. A summary lands on the customer's record either way.
  • Nobody free? — the owner gets a nudge after two minutes; website visitors are asked for a number and a call-back task is created for you.
app.xetax.crm/assistant
XetaX AI assistant
AI inside your panel

Just tell it what you want, in plain words

No menus to learn. Type like you'd text a colleague, and the AI does the clicking for you.

Create a form for wedding photography enquiries
Done! I created "Wedding Photography" with name, phone, event date and budget fields. Want a pipeline too?
Yes — and message new enquiries on WhatsApp automatically
Set up ✓ New enquiries will get your welcome message. Review it on the Automations page and switch it on when you're ready.

It also answers questions about your own data — "how many new enquiries this week?" — and drafts a full invoice from one sentence.

🤖
AssistantOnline · replies instantly
Hi! I can help with prices, timings and bookings. What would you like to know?
Kya aap Sunday ko open rehte ho?
Haan! We're open every Sunday from 10 AM to 8 PM. Walk-ins welcome — or I can note your visit, just share your name and number 😊
Rahul, 98765 43210. Can I talk to someone about bulk pricing?
Noted, Rahul — connecting you to our team now 👋
Priya · TeamHi Rahul, Priya here! Happy to help with bulk pricing — how many pieces are you looking at?
Powered by XetaX
Your website's AI chatbot

A salesperson on your website, awake 24/7

Visitors land on your website at 11 PM with questions. The chatbot answers them, in their own language, captures the lead — and calls a human when it should.

  • Teach it in minutes — upload a PDF, paste your website link or type your prices and policies. It answers only from what you gave it.
  • One line on your website — copy a single script tag from the panel, paste it on any site (WordPress, Wix, custom — anything).
  • Leads, not just chats — the moment it learns a phone or email, a record is created in the form you chose.
  • Human hand-off built in — "talk to a person" turns into a request in your Live Chat Desk; your reply appears right in the same widget.
The whole "setup": <script src="https://api.xetacrm.pro/api/public/agents/YOUR_AGENT_KEY/widget.js"></script>
app.xetax.crm/whatsapp
WhatsApp Business in XetaX
Official WhatsApp Business

Meet customers where they already are

Your customers live on WhatsApp. Now your business does too.

  • Shared team inbox — every customer chat in one place; anyone on the team can reply, with photos and files.
  • Campaigns — send an offer to your entire list in one go and see exactly who received it.
  • AI answers the replies — turn on Autopilot and campaign replies get answered, qualified and saved as leads automatically.
  • Automatic messages — welcomes, confirmations, reminders, thank-yous and personalised documents, sent without lifting a finger.
  • Invoices and meeting links — send a GST invoice PDF or a video-call link right inside the chat.
  • Zero markup on messages — you pay Meta's actual conversation rate. Most tools quietly add 20–50% on top; we never touch it. Setup feels hard? We'll do it for you.
app.xetax.crm/invoices
GST invoice with HSN/SAC, CGST + SGST, round-off and amount in words
New · Invoicing & payments

From "deal won" to paid in full

Raise a proper tax invoice the moment a deal closes — without leaving the CRM or opening another app.

  • Real GST invoices — HSN/SAC codes, per-item units, buyer and seller GSTIN, CGST + SGST or IGST split, round-off to the rupee and the amount in words.
  • Drafted by AI — type "website 15k + one year hosting 5k, 18% GST" and the line items appear. Edit anything, then save.
  • Sent where customers are — a clean PDF on WhatsApp or email in one click, with your bank details printed on it.
  • Payments tracked — record part or full payments; see invoiced, received, pending and overdue at a glance.
  • Tied to the deal — invoices attach to a contact or to a record that reached its final stage, so nothing gets billed twice.
Made for your business

Whatever you run, XetaX fits like it was made for you

Pick your business below and see exactly how XetaX works for you from day one.

New leadContactedQualifiedProposalWon 🔒
  • Every enquiry lands in one list — from your website, WhatsApp or typed in by hand. Nothing gets forgotten.
  • Send a campaign; the AI answers the replies, qualifies interested buyers and saves them as leads while you're in meetings.
  • Assign leads to your salespeople; each one sees only their own leads and moves them forward themselves.
  • Deal won? It's locked, a GST invoice goes out on WhatsApp, and the payment shows up on your dashboard.
AppointmentConfirmedIn consultationCompleted 🔒
  • Patient bookings in one place — name, phone, symptoms and preferred doctor, captured in a simple form.
  • Automatic WhatsApp confirmations and reminders mean far fewer missed appointments; the AI answers "what are your timings?" at any hour.
  • Follow-up consultations can happen on a video call — the patient just taps a link, no app to install.
  • Reception, doctors and billing each see exactly what they need — and invoices go out from the same screen.
Order receivedPreparingOut for deliveryDelivered 🔒
  • Take orders and table bookings into one simple list your whole staff can see.
  • Customers get an automatic WhatsApp the moment their order is confirmed, and again when it's on the way.
  • Send tonight's special to your entire customer list in one WhatsApp campaign — the AI handles "do you deliver to…?" replies.
  • A website chatbot answers "are you open?" even during the dinner rush, and calls a person for large party bookings.
EnquirySite visitNegotiationTokenBooked 🔒
  • Capture every enquiry with budget, preferred location and property type — the AI collects these on WhatsApp for you.
  • Share property photos and site-visit reminders on WhatsApp automatically.
  • Do first walkthroughs on a video call and save your notes against the client's record.
  • Bookings go through your approval steps — once booked and approved, the record is locked and the token invoice is raised.
RequestedOrderedReceivedStocked 🔒
  • Track stock requests and purchase orders from "we need this" to "it's on the shelf".
  • Suppliers get an automatic WhatsApp or email the moment you place an order.
  • Purchase approvals go through the right person — and once approved, the order can't be quietly edited.
  • Message regular customers about new arrivals, and bill them with proper GST invoices from the same place.
New ticketIn progressWaiting on customerResolved 🔒
  • Every complaint or job request becomes a ticket — nothing slips through the cracks.
  • Customers automatically get updates on WhatsApp as their job moves forward.
  • Each technician sees only the jobs assigned to them; you see everything.
  • The chatbot handles common questions; when someone's upset, it hands the chat to your desk immediately.
Your data, your rules

Built so you stay in control

🔐

Private by design

Your business data belongs to you. Team members see only what you allow — down to "only their own customers".

🧭

AI on a leash

It answers only from your material, moves only the stages you list, and never overwrites what a person typed.

🔒

Approvals are final

Once a record passes its final approval, it's locked. Not even the admin can quietly revert it.

📧

Your own identity

Emails go from your address, WhatsApp from your business number, invoices carry your GSTIN. Customers always hear from you.

Ready to run your business the easy way?

Pick a template, preview it, click create — and you're working. 14 days free, no card needed.