About XetaX

A customer relationship suite for small and mid-sized businesses in India.

What we do

XetaX CRM gives a business one screen for the work that usually lives in a dozen places: enquiries and leads, the pipeline they move through, WhatsApp and email conversations, quotations and GST invoices, tasks, and an AI assistant that answers customers and follows up on the team's behalf.

The people who use it are not IT teams. They run coaching institutes, clinics, property offices, restaurants, service businesses and small sales teams. So the product is built to be usable on the first day: an industry pack sets up the whole workflow in one click, and the assistant does the repetitive follow-up nobody has time for.

How it is funded

By subscriptions, nothing else. Businesses pay a monthly or yearly plan for their workspace. We do not sell customer data, we do not run advertising on it, and we never use a customer's business data to train models. See the Privacy Policy for exactly what is stored and why.

Where Meta fits in

Two parts of XetaX talk to Meta, and only when a business connects them itself: WhatsApp Business messaging, and Facebook / Instagram lead-form ads. Both are explained in plain terms on the Meta & WhatsApp integration page, including the permissions used and the data stored.

Business information

Getting in touch

Sales questions, support, security reports and data-deletion requests all go to the same place — see Contact. We answer within one working day.