Restaurant Orders pack
Orders tracked from kitchen to door
Ordered, cooked, delivered — all tracked. Every order's journey live, from kitchen to customer, with WhatsApp updates.
How it flows
Every enquiry lands in one place
Wherever the customer reaches you from, one record is created and moved through the stages this pack installs.
The pipeline it installs
Stages in your language
Ready on day one, and yours to rename or reorder.
Placed→Confirmed→Preparing→Ready→Completed→Cancelled
The form it builds captures:
Customer NamePhoneOrder ItemsAmountOrder TypeAddress
Sent without you
What goes out automatically
Every one of these arrives switched off. Review it, then turn it on.
- Order received — sent automatically at the right stage.
- Order ready — sent automatically at the right stage.
The AI that comes with it
Order Assistant, briefed for this trade
An assistant already set up for restaurants. It answers customers from your own prices and policies, collects the details your form needs and moves the record along — on WhatsApp and on your website, day and night.
- Goal — Confirm every order fast, keep the customer informed, and bring them back with feedback and offers.
- Hands over — when the customer says complaint, wrong order, refund, manager, human.
- Answers only — from the prices and policies you upload. It never invents an offer.
Playbook rules in this pack
- Order not confirmed in 10 min
- Feedback after delivery
- Complaint → manager