Terms of Service

Last updated: 28 August 2026

1. The service

XetaX CRM ("XetaX", "we") provides business software for managing records, contacts, messaging and related workflows. By creating an account you agree to these terms on behalf of yourself and, where applicable, the organisation you represent.

2. Your account

• You are responsible for keeping your login credentials safe and for all activity under your account.
• Team members you invite act under your organisation's account; you are responsible for their use.
• You must provide accurate information and keep it up to date.

3. Your data

Everything you store in XetaX — records, contacts, documents, messages — belongs to you. We process it only to provide the service, as described in our Privacy Policy. You can export your data at any time from within the panel.

4. Acceptable use

• No spam: messages sent through XetaX (email, WhatsApp) must comply with applicable law and the recipient's consent requirements.
• WhatsApp messaging is additionally governed by Meta's WhatsApp Business terms; violations there may suspend your WhatsApp channel.
• No unlawful, harmful or infringing content may be stored or sent through the service.

5. Availability & changes

We aim for high availability but do not guarantee uninterrupted service. Features may evolve; material changes to paid plans will be announced in advance.

6. Liability

The service is provided "as is". To the maximum extent permitted by law, XetaX is not liable for indirect or consequential damages; our total liability is limited to the fees you paid in the three months before the claim.

7. Termination

You may stop using the service and delete your account at any time. We may suspend accounts that breach these terms, with notice where reasonably possible.

8. Contact

Questions about these terms: support@xetacrm.pro.