Home/Features/AI Autopilot
New · AI Autopilot

Your campaign goes out. The replies handle themselves.

The same AI agent that answers on your website now answers on your WhatsApp number — and it does not just chat, it does the CRM work.

Answers from your own prices and documentsModes suggest for approval, or automaticUsage a clear monthly quota
app.xetacrm.pro/agents · Channels & Pipeline
Autopilot settings showing channels, the chosen form and the allowed pipeline stages

In short

What it is

An AI agent that replies on your behalf, captures the lead and moves it along — only as far as you allow.

Who it is for

Businesses that get more replies than they can answer in time, especially after a campaign or an ad.

What you need

A connected WhatsApp number or the website chatbot, plus your prices and policies for it to read.

How it works

Four or five steps, start to finish.

  1. Customer replies

    to your WhatsApp campaign, or messages your website bot.

  2. AI answers

    from your own prices, policies and documents — never invents an offer.

  3. Lead is saved

    in the form you choose — name, phone, budget, whatever it learns.

  4. Pipeline moves

    only the stages you allow — suggested for approval, or automatic.

  5. Summary saved

    needs, budget, objections, next step — on the record and the contact.

What you get

  • You pick the form — every conversation becomes a record where you want it. Existing customers are matched by phone or email, never duplicated.
  • You write the rules — “move to Qualified when they share budget and timeline”. The AI can only choose from your list.
  • Suggest or Auto — start with suggestions you approve in one click; switch to automatic when you trust it.
  • Honest by design — no invented prices or discounts, replies in the customer’s language, and a hand-off the moment someone wants a human.
  • Fair usage — every AI reply counts against a clear monthly quota; top-ups are a click away. No surprise bills.

Is this for you?

Worth it if…

  • Replies pile up faster than your team can answer
  • You run campaigns or ads and lose the late-night replies
  • You want the CRM updated without anyone typing

Probably not if…

  • Every enquiry needs a specialist answer you have not written down anywhere
  • You would rather no automated message ever goes out

Questions

Can it make up a price or a discount?

No. It answers from the material you give it. If it does not know, it says so and offers to connect a person.

Will it move a deal without me?

Only if you switch it to automatic, and only between stages you listed. On Suggest, it proposes and you approve with one click.

What if a customer wants a human?

The chat is handed to your Live Chat Desk immediately, with a summary of what was discussed.

What language does it reply in?

The customer’s. If someone writes in Hindi, it answers in Hindi.

Try AI Autopilot on your own business

Pick an industry pack, preview it, click create. 14 days free, no card needed.